Mimecast Incydr: 5 customer stories with proven ROI in under 6 months

Mimecast Incydr uses AI and real-time monitoring to help reduce risks, protect sensitive data, and enables organizations to prevent data loss, safeguard intellectual property, and foster a culture of collaboration without compromising security. 

But how does this solution work in the real world? Through insightful case studies, explore how companies across industries have used Mimecast Incydr to protect sensitive data, reduce human risk, and maintain competitive advantages. Human risk in data security often stems from two primary causes:

1. Negligence: Employees unintentionally mishandled sensitive data through actions like copy-pasting, uploading files to unauthorized apps, or emailing external parties.
2. Malicious Intent: Departing employees taking sensitive files or exposing organizational data for personal gain.

These risks occur daily in both small interactions and major breaches, making it critical for companies to implement preventive and responsive measures to protect sensitive data. 

Mimecast Incydr goes beyond traditional policy-based tools like DLP (Data Loss Prevention) and CASB (Cloud Access Security Broker) by offering integrated solutions that detect, prioritize, and resolve insider-related incidents in real time. Companies across the board have benefited from seamless integration, quick ROI, and unparalleled visibility. 

Case studies highlighting Incydr in action 

1. Snowflake: For Snowflake, a tech industry leader, collaboration is critical to innovation. When planning their IPO, Snowflake's security team needed visibility into data movement within a tight timeframe. Traditional DLP and CASB tools proved insufficient due to their complexity and lack of speed. Incydr made it possible to:

• Protect their critical intellectual property.
• Actively engage employees to reduce insider risk without slowing productivity.
• Safeguard data while maintaining the agility and collaboration needed for innovation.

“We had 90 to 120 days before going public to have a solution…Incydr helped us build a tight story around our insider threat program.”  Mario Duarte, Snowflake’s VP of Security

Read the Snowflake case study.

2. UserTesting: UserTesting wanted a solution that could detect and respond to data risks while fostering employee trust. Traditional perimeter-based models couldn’t keep pace with the rise of remote work and cloud-based collaboration. With Incydr, the company was able to:

• Gain complete visibility into data movements across the organization.
• Inform and engage employees proactively to prevent risky behaviors.
• Build strong partnerships between security and business teams to uphold their collaborative culture.

This approach helped UserTesting maintain its speed-to-market advantage while preserving the trust and agility essential to its workforce. 

“With the insight Incydr provides, we are able to quickly and easily determine what is normal behavior and what is an indicator of Insider Risk.” Dustin Fritz, Senior Security Architect at UserTesting

Read the UserTesting case study.

3. Snap Finance: Snap Finance, a rapidly growing digital finance company, faced challenges in identifying risky data movements among employees, applications, and devices. To address this, they partnered with Incydr to enhance their insider risk management. Results included:

• Real-time knowledge of employee departures, mitigating the risk of IP loss.
• Automated monitoring of data transfer activities, reducing manual steps.
• Improved preparedness against abnormal behavior to safeguard critical assets and customer data.

“It’s easy to tell when someone is doing something out of the ordinary, like moving files that contain customer or merchant partner information or IP to a personal drive.” Juan Pablo Corrales, Sr. Manager of IT Operations at Snap Finance

Read the Snap Finance case study.

4. Lyft: The ride-sharing giant Lyft needed a solution to integrate seamlessly with its existing tools, such as Slack, Gmail, JIRA, and Okta, while focusing on its greatest data risks. By implementing Incydr, Lyft achieved:

• Full visibility into data movements on cloud platforms like Google Drive.
• A reduction in time to respond from 24 hours to just one hour for data incidents.
• Streamlined integrations through APIs and pre-built tools, ensuring agility within their growing workforce.

“The big thing we were trying to solve was that we had no idea where our data was going. We just had no visibility whatsoever. It was honestly just like running around with blinders on.” Jae Ward, Lyft Security Analyst

Read the Lyft, Inc. case study.

5. Okta: Okta, a leader in identity and access management, evaluated multiple solutions against a detailed 129-point requirement list before choosing Incydr. Benefits included:

• Rapid implementation and immediate ROI.
• Direct integration into cloud and email systems without proxy servers.
• Enhanced insider risk posture while enabling speed, collaboration, and innovation.
• Making improvements to their insider risk posture.
• Enabling the speed, agility, collaboration, and innovation that give the company competitive advantage. 
• Achieving its goal of protecting data from leak and loss.

“We have a culture of growth, speed and transformation. Our [more than 3,000] employees are spread all over the world.” Matheo Lord-Martinez, IT Security Director at Okta.

Read the Okta case study.

What sets Incydr apart? 

Incydr stands out as a single, holistic solution that incorporates the functionality of DLP, CASB, and UEBA tools without the associated complexity. Key highlights:

• Real-time monitoring and alerts. Prevent data loss from copy-pasting, file uploads, and unauthorized sharing.
• Prioritized risk detection. Reduce investigation times by 50%, saving valuable resources.
• Seamless integration. Plug-and-play compatibility with Slack, Gmail, Okta, and other enterprise tools.
• Proven ROI in under 6 months. Over half of Incydr users only spend 4 hours a week managing insider risk, demonstrating its efficiency and simplicity.

Why Human Risk Management matters 

Human Risk Management isn’t just stopping data leaks; it’s about enabling organizations to thrive in a connected, collaborative world. Through tools like Mimecast Incydr, companies can:

• Build trust with employees by educating them on secure practices.
• Create a proactive security culture that minimizes the chance of insider threats.
• Balance data protection with productivity, maintaining a competitive advantage without sacrificing innovation.

Securing your business

As insider threats continue to evolve, so must your organization’s approach to security. With Mimecast Incydr, you can identify and stop data loss in real time, protect critical assets, and foster a security-forward culture without inhibiting collaboration.

Don’t wait until it’s too late to secure your business. Learn how Mimecast Incydr can redefine your insider risk management strategy while empowering your team to operate efficiently. 

Read more about Mimecast Incydr here.